British Pound Sterling
Hong Kong Dollar
Israeli New Sheqel
New Zealand Dollar
South African Rand
South Korean Won
United Arab Emirates Dirham
United States Dollar
Track Your Order
Arts and Theatre Tickets
What do you need help with?
Please type your question or keywords in the box above and hit 'Search'
Buyers - My Order
The status of your order
What happens after your purchase
Seller name on your ticket will not be a problem
Cancelled events explained for buyers
How can I cancel my ticket (e.g. Can no longer attend the event)?
Refunding a submitted order
Lost, stolen or damaged tickets
What is the difference between Paper and E-tickets?
Seller 'My Account'
What happens when your tickets are sold
Why sellers must confirm
When sellers do not confirm the sale
Sellers cannot cancel after confirmation
Cancelled events explained for sellers
Was this answer helpful?
Frequently Asked Questions
When will I get my tickets?
Tickets are normally dispatched one to two weeks before the event. This is because each promoter sends their tickets out at different times. We encourage sellers to send you the tickets as soon as they have received them. You should ex ...
Why do ticket prices vary?
Availability and prices of tickets on the viagogo ticket exchange are driven by market demand; they are not determined by viagogo. Face value is the expression used to refer to the price printed on the "face" of the ticket, i.e. the pr ...
Payment Failed? / Authorisation Failed?
PLEASE NOTE: viagogo authorises your debit / credit card when you buy tickets on our website. This means the bank has approved this amount to be withdrawn. Should you experience any problem with your payment, please check through the l ...
Are the seats together / exact seat location?
We expect listings of up to 2 tickets will be seated together. Please check the section and row details provided along with any additional comments from the seller's listing for further details. If you are not able to buy 2 tickets fro ...
When will I get paid?
Your payment will be initiated 5-8 business days after the event if we have confirmation of the following: Your tickets have been delivered i.e. your package was delivered via carrier tracking for on-time delivery Or your package ...
Can I remove / cancel / amend my listing?
You can always change your mind and edit / cancel / remove tickets listings yourself. Please be aware of the following: You immediately need to delete the tickets from your account. You cannot delete any tickets if they have already b ...
Concert, Sport & Theatre Tickets
Conoce Terra en otros países
Aviso e Información Legales
Política de Privacidad
© Copyright 2010 |
Telefónica de España, S.A.U.