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How can I cancel my ticket (e.g. Can no longer attend the event)?

Unfortunately it is not possible to cancel, change or exchange an order after you have submitted it.

All submitted orders are considered final. If you decide you do not want the tickets you ordered, you can always offer them for sale on our site again. To learn more about selling on viagogo, please visit our website on

Click here for a full list of related answers on 'My Order'
can I cancel if seller hasn't confirmed we don't need them anymore - bought new ones as confirmation took so long bought the wrong tickets don't need them anymore unforseen circumstances unfortunately need to decline order I can't attent the concert anymore - can you relist them for ordered ticket by mistake why can't I cancel my transaction? can I cancel if tickets not yet shipped can i get a refund on the tickets I don't need? cancel pending shipping orders
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